CILM Frequent Buyers Terms of Use

CILM Frequent Buyer's Club (CFBC) Terms and Conditions

1. Memberships are NON-TRANSFERRABLE. You may not transfer your membership to any other person without approval from CILM. All transfers are subject to review and will only be approved if absolutely necessary.

2. Memberships are NON-REFUNDABLE. Once you sign up for the CILM Frequent Buyer's Club you are obligated to fulfill the term of your agreement. You may not cancel and receive a partial refund for the amount of time not used in your contract. You may cancel your membership at anytime however your benefits will continue until the agreement term is satisfied.

3. Membership coupon savings codes are for individual use only and may not be shared for any reason. If you reveal your coupon code to any other person and it is used by anyone else other than you it will result in the termination of your Membership and the coupon code will be deactivated without refund. - KEEP YOUR PERSONAL COUPON CODE PRIVATE.

4. Monthly and yearly memberships are recurring. You will be charged every month (year) according to your membership on the day of your initial signup unless you contact members@cilm.com at least 48 hours prior to the date of your monthly or yearly renewal with your cancellation request.

5. Membership costs are membership permanent. Membership fees will undoubtedly raise over time as more membership benefits are added. If you sign up for a yearly membership the membership fee you pay is permanent as long as you maintain your membership. If you cancel your contract at the end of your agreement and return at a later date you will lose your membership cost privileges and will have to sign up at the cost it is when you return.

6. Bonus EXCLUSIVE tubes to Platinum members will be placed in the CILM Platinum Club (Yahoo Group) "files" section so that member can download the tube no later than the 15th of every month and will be considered the bonus tube for that particular month. In other words... the March 15th BONUS tube is considered the March bonus tube.*

7. New Platinum Members will receive the bonus tube that is represented for the month they sign up. Once a month passes that particular month's bonus tubes will go away and not be offered.

8. Contests for Platinum members are judged by up to ten CILM staff members and are in no way biased. The winners are never predetermined.

9. Platinum Member monthly bonus tubes will only be chosen from the CILM Custom Pack section.

10. All questions, inquiries, concerns, suggestions, complaints and requests need to be emailed to members@cilm.com. Any emails sent to CILM's regular customer help email address will delay response to you.